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Chiara Bartolini is a Postdoc Researcher at the University of Bologna. She holds a PhD in Translation, Interpreting and Intercultural Studies. Her thesis is forthcoming as a monograph with the title “How do university museums communicate online? Intercultural perspectives on museum discourse”. Her research interests lie in museum communication and translation, with a focus on diversity and inclusion in heritage contexts. She is currently responsible for the project “Ways of Seeing: museum audio description for all”, focusing on wider accessibility to cultural heritage for blind and visually impaired visitors. She is a member of the International Council of Museums (ICOM).