Working in the cultural heritage sector is all about making a difference to the people who visit and use our products and services. We believe that we are all better off if we understand how the things we do contribute to bringing about change. To support cultural heritage professionals to grow this understanding, we have developed the Europeana Impact Framework, at the core of which you can find the Europeana Impact Playbook, webinars, case studies and an active Impact community. Explore and use them below!

Grab your copy of the Impact Playbook

The Europeana Impact Playbook is a step by step approach to help cultural heritage professionals design, measure and narrate their impact. Download Phases one, two and three of the Playbook, and explore resources from each phase which support impact practice.

Get it now


Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

Case studies

As a cultural heritage professional you know the work you and your institution delivers has impact - but how do you prove it? Explore examples of our own impact assessments on activities in the Europeana Initiative.

Impact Community

We contribute towards the ongoing development of the Impact Playbook, advocate the benefits of impact assessment and support our members to develop and refine their practice.

Learn more
TuEuropeana workshop: Myślenie Efektami - Klaudyna Schubert 2018 Poland


IFLA manual brings together storytelling, impact and advocacy for Sustainable Development Goals
Generation Code at the European Parliament
Public Libraries 2030

IFLA manual brings together storytelling, impact and advocacy for Sustainable Development Goals

Created: 15 June 2021

One of the examples that Europeana's Task Force on Europeana as a ‘powerful platform for storytelling’ came across during its research was a Digital Storytelling Manual from IFLA - the International Federation of Library Associations and Institutions. Task Force member Cristina Roiu talks to Kristīne Pabērza Ramiresa, Member Engagement Officer for IFLA about the manual.

Measuring the multidimensional impacts of digital heritage
Light effects
Paul Griggs
Wellcome Collection
United Kingdom

Measuring the multidimensional impacts of digital heritage

Created: 1 June 2021

Building on methodologies developed in the Europeana Impact Playbook, Shalen Fu’s PhD research investigates how to best assess the impact of digital heritage and focuses on digital museum resources in China. She shares her findings, what it means for our understanding of the impact of digital cultural heritage, and in particular, what European institutions can do next.

Explore terms used in the Europeana Impact Framework in our glossary.