Working in the cultural heritage sector is all about making a difference to the people who visit and use our products and services. We believe that we are all better off if we understand how the things we do contribute to bringing about change. To support cultural heritage professionals to grow this understanding, we have developed the Europeana Impact Framework, at the core of which you can find the Europeana Impact Playbook, webinars, impact assessments and the Europeana Impact community. Explore and use them below!

Download the four-phased impact playbook

The Europeana Impact Playbook is a step by step approach to help cultural heritage professionals design, measure and narrate their impact. Download the four phases of the Playbook, and explore accompanying resources from each phase to support your impact practice.

Download it today


Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

Case studies

As a cultural heritage professional you know the work you and your institution delivers has impact - but how do you prove it? Explore examples of our own impact assessments on activities in the Europeana Initiative.

Impact Community

We contribute towards the ongoing development of the Impact Playbook, advocate the benefits of impact assessment and support our members to develop and refine their practice.

Learn more
TuEuropeana workshop: Myślenie Efektami - Klaudyna Schubert 2018 Poland


Developing an impact mindset: a journey from outputs to outcomes
Maaike Verberk at the DEN Digitale Daadkracht sessions
DEN, the Dutch Knowledge Institute for Culture & Digital Transformation
The Netherlands

Developing an impact mindset: a journey from outputs to outcomes

Created: 3 May 2022

The Europeana Impact Playbook offers individuals and institutions a tool to better understand, measure and share their impact. Maaike Verberk shares how DEN, the Dutch Knowledge Institute for Culture & Digital Transformation, was inspired by the playbook.

Explore terms used in the Europeana Impact Framework in our glossary.