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Impact

Working in the cultural heritage sector is all about making a difference to the people who visit and use our products and services. We believe that we are all better off if we understand how the things we do contribute to bringing about change. To support cultural heritage professionals to grow this understanding, we have developed the Europeana Impact Playbook, webinars, case studies and an active community. Explore and use them below!

Grab your copy of the Impact Playbook

The Europeana Impact Playbook is a step by step approach to help cultural heritage professionals design, measure and narrate your impact. Download Phase one and Phase two of the Playbook and explore resources from each phase which support impact practice. 


Get it now

Title: impact exercise

Creator: Europeana

CC BY-SA

Webinars

Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

Case studies

As a cultural heritage professional you know the work you and your institution delivers has impact - but how do you prove it? Explore examples of case studies from impact assessments we have undertaken.

Impact Community

We contribute towards the ongoing development of the Impact Playbook, advocate the benefits of impact assessment and support our members to develop and refine their practice.


Learn more

Title: TuEuropeana workshop: Myślenie Efektami - Klaudyna Schubert 2018 Poland

CC BY-SA

News

Measuring the multidimensional impacts of digital heritage

Measuring the multidimensional impacts of digital heritage

Created: 1 June 2021

Building on methodologies developed in the Europeana Impact Playbook, Shalen Fu’s PhD research investigates how to best assess the impact of digital heritage and focuses on digital museum resources in China. She shares her findings, what it means for our understanding of the impact of digital cultural heritage, and in particular, what European institutions can do next.

Supporting impact practice with the Europeana standardised question bank

Supporting impact practice with the Europeana standardised question bank

Created: 20 April 2021

Today, we publish Europeana’s standardised question bank, a tool to support cultural heritage organisations to investigate the impact they create for their stakeholders. The tool is one of a number of resources being developed to accompany Phase 2 of the Europeana Impact Playbook - explore how to use it. 

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