Measuring impact for the cultural heritage sector

Impact

Working in the cultural heritage sector is all about making a difference to the people who visit and use our products and services. We believe that we are all better off if we understand how the things we do contribute to bringing about change. To support cultural heritage professionals to grow this understanding, we have developed the Europeana Impact Framework, at the core of which you can find the Europeana Impact Playbook, webinars, impact assessments and the Europeana Impact community. Explore and use them below!

The Europeana Impact Playbook is a step by step approach to help cultural heritage professionals design, measure and narrate their impact. Download the four phases of the Playbook, and explore accompanying resources from each phase to support your impact practice.

Download it today

Title:: impact exercise
Creator:: Europeana
Copyright:: CC BY-SA

Webinars

Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

Case studies

As a cultural heritage professional you know the work you and your institution delivers has impact - but how do you prove it? Explore examples of our own impact assessments on activities in the Europeana Initiative.

Title:: Star fruit, axial view, MRI
Creator:: Alexandr Khrapichev, University of Oxford
Institution:: Wellcome Collection
Country:: United Kingdom
Copyright:: CC BY

Impact Assessment Report: 'Europeana in your classroom' MOOC

This report focuses on the impact of the ‘Europeana in your classroom' MOOC, which supports teachers to use digitised cultural heritage material by providing an introduction to Europeana and relevant resources.

Title:: Lemon, axial view, MRI
Creator:: Alexandr Khrapichev, University of Oxford
Institution:: Wellcome Collection
Country:: United Kingdom
Copyright:: CC BY

Impact Assessment Report: Europeana 2020

This report explores Europeana’s annual conference, Europeana 2020: Crisis, Change and Culture.

Title:: Cabbage, sagittal view, MRI
Creator:: Alexandr Khrapichev, University of Oxford
Institution:: Wellcome Collection
Country:: United Kingdom
Copyright:: CC BY

Impact Assessment Report: Europeana Network Association 2021

This report sets out the findings from the second investigation into members’ satisfaction and the outcomes of their participation in the Europeana Network Association.

Explore our Impact assessment reports

We contribute towards the ongoing development of the Impact Playbook, advocate the benefits of impact assessment and support our members to develop and refine their practice.

Learn more

Title:: TuEuropeana workshop: Myślenie Efektami - Klaudyna Schubert 2018 Poland
Copyright:: CC BY-SA

News

Title:: Resident impact expert, Prof Simon Tanner, entertaining us with stories of impact
Creator:: Harry Verwayen
Copyright:: CC BY-SA

Kick-starting the development of the impact toolkit

Created: 21 April 2017

Impact is a hot topic for Europeana this year! It is embedded in every element of our Business Plan, and became the focus of a new Task Force. Our goal, and it is a tough one, is to make it easier for Cultural Heritage Institutions to understand and express the impact of their activities.

A fresh perspective on exploring impact

Created: 28 September 2016

We want to share with you Workers Underground: a film and case study that we have developed as a result of a research project which explored the impact of our long-running service: Europeana 1914-1918.

Impact framework Cultural Heritage Institutions europeanaimpact impactassessmentframework impact

Explore terms used in the Europeana Impact Framework in our glossary.

Impact

Download the four-phased impact playbook

Webinars

Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

What’s in the name - what impact means for us

Design your impact: Impact Playbook Phase 1

Get the data (right): Impact Playbook Phase 2

Narrating and sharing your impact story: Impact Playbook - Phase 3

Looking at the bigger picture: evaluation to increase your impact