This website uses cookies to ensure you get the best experience. By clicking or navigating the site you agree to allow our collection of information through cookies. More info

Impact

Working in the cultural heritage sector is all about making a difference to the people who visit and use our products and services. We believe that we are all better off if we understand how the things we do contribute to bringing about change. To help cultural heritage professionals grow this understanding, we have developed the Europeana Impact Playbook - a step by step approach to help you design, measure and narrate your impact. On this page you can download Phase one and Phase two of the Playbook, as well as find inspiration, practical resources and a community to develop and refine your impact practice.

Grab your copy of the Impact Playbook

The Europeana Impact Playbook is a step by step approach to help you design, measure and narrate your impact. Phase one and Phase two are ready for you to download! Complete a short form, and we'll send you a download link.


Get it now

Title: impact exercise

Creator: Europeana

CC BY-SA

Resources for Phase One

Phase one of the Impact Playbook has six stages. They have everything you need to take your organisation through the process of impact assessment design. Below, we introduce the main tools that are used at different stages of the process, which you can download individually as PDFs.

Slide deck

An online slide deck that you can copy and download with all the tools you need in one place.


Open in Google Slides

Title: Europeana Strategy meeting “Migration and culture: how can our past educate our present”

Creator: Sebastiaan ter Burg

Date: 2017-05-24

Institution: Europeana Foundation

Country: Netherlands

CC BY

Empathy Map

A collaborative tool that you can use to gain a deeper insight into your stakeholders.


Download pdf

Title: Empathy map

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Change pathway

A method for connecting the activities and outputs of an organisation with outcomes experienced by the stakeholder.


Download pdf

Title: Change pathway

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Pathway Builder

A way to document the Change Pathway and identify associated measurements.


Open in Google Sheets

Title: Pathway builder

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Strategic Perspectives

A tool which provides a strategic context for decision-making on what impact is to be measured and why that measurement is needed.


Download pdf

Title: Strategic Perspectives

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Value Lens

A tool that enables us to zoom in on a specific type of value attributable to activities.


Download pdf

Title: Value lens

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Join our symposium!

Webinars

Watch our webinars to learn more about our approach to the Playbook and refine your impact practice.

Impact case studies

Explore case studies from impact assesments we have undertaken and from cultural heritage professionals implementing the Impact Playbook.  


Learn more

Title: Europeana Business Plan 2017 Workshop

Creator: Sebastiaan ter Burg

Date: 2016-05-17

Institution: Europeana Foundation

Country: Netherlands

CC BY-SA

Impact Community

We contribute towards the ongoing development of the Impact Playbook, advocate the benefits of impact assessment and support our members to develop and refine their practice.


Learn more

Title: TuEuropeana workshop: Myślenie Efektami - Klaudyna Schubert 2018 Poland

CC BY-SA

News

Supporting impact practice with the Europeana standardised question bank

Supporting impact practice with the Europeana standardised question bank

Created: 20 April 2021

Today, we publish Europeana’s standardised question bank, a tool to support cultural heritage organisations to investigate the impact they create for their stakeholders. The tool is one of a number of resources being developed to accompany Phase 2 of the Europeana Impact Playbook - explore how to use it. 

Join our symposium - ‘Research and digital cultural heritage: new impact horizons’

Join our symposium - ‘Research and digital cultural heritage: new impact horizons’

Created: 16 April 2021

On 11 and 12 May 2021, Europeana will bring together cultural heritage professionals, policy makers, academics and researchers to discuss impact horizons of research when nurtured by digital cultural heritage. The organisers explain where the idea of a symposium came from and how its programme took shape. 

top